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WELCOME TO OUR EMPLOYEE PORTAL

Get Started
A dedicated platform for NYCKEL CITY LLC STAFF Human Resources needs.
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ATTENTION

The purpose of this website is to keep all Nyckel City LLC staff informed and updated while providing access to resources. This site is not to be shared, viewed or utilized by anyone that isn't a current staff member. Do not share the site url, the password or any content from this website with anyone not currently part of our company as it presents proprietary information and unauthorized usage violates privacy laws as protect throughout the United States by the Department of Labor. Anyone found in violation of this policy will be immediately terminated and may face criminal charges. This includes, but is not limited to, the Americans with Disabilities Act, Genetic Information Nondiscrimination Act, Privacy Act of 1974, Electronic Communications Privacy Act, HIPAA, and others.Thank you, Charles G. Smith III, President of Nyckel City LLC Cleaning and Concierge Services.

Streamlined HR Operations for Employees

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A convenient platform for managing HR tasks effectively.
  • Employee Self-Service Portal
  • Instant Communication Tools
  • Tailored Industry Solutions
  • Efficient Document Management
  • Real-time Updates and Notifications
  • Performance Tracking Features
  • Training and Development Resources
  • User-Friendly Interface

MONTHLY WORK CALENDAR

Enhance HR efficiency with our tailored solutions.
VIEW OUR SCHEDULES BY THE MONTH. SIMPLY CLICK ON YOUR CITY.
SCROLL DOWN AND MEET YOUR TEAM
MATCH YOUR 3-LETTER NAME CODE TO THE CALENDAR TO FIND YOUR ASSIGNMENTS.
BUFFALO
    NYC      
UNDER CONSTRUCTION
LIVE
FORMS YOU MAY NEED
Download as needed. Return completed forms to hr@nyckelcity.com
Direct Deposit  
W9 Instructions
    W9 Form         
Employee Hndbk
I will maintain a professional standard of behavior on each assignment. I will not be disrespectful toward clients or co-workers. I will not smoke, vape or consume alcohol on or just prior to an assignment. I will not arrived intoxicated to an assignment. I will dress appropriately prioritizing safety over function at all times, No bonnets, pajamas, slippers, crocs sagging pants, exposed body parts, etc. I will not take photos of a client's home without written consent. I understand that if I violate any part of this policy, my contract with Nyckel City LLC is subject to termination.By entering my name and the date below, I acknowledge this electronic signature represents my compliance to this policy.

REQUIRED BEHAVIOR COMMITMENT FORM

Portal Guide     
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    GO TO SEPTEMBER ANNOUNCEMENTS
    The Employee Portal enhances HR efficiency in Cleaning and Concierge services.
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    THE BUFFALO BILLS' SKYLAR BELL IS NOW A REGULAR NYCKEL CITY CLIENT!!!
    #13
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    WE ARE GROWING WITH EVERY MONTH!!!
    GET READY FOR OUR OCTOBER PRIZES!
    OCTOBER BEGINS OUR FIRST MONTH OF INCENTIVE PRIZES! MORE DETAILS COMING SOON!!!
Click the pic and review these important policies.
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A FEW NYCKEL CITY LLC

POLICIES YOU SHOULD READ

DIVERSITY

SAFETY FIRST

REIMBURSALS

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FELICIA DANIELS
NYC REGIONAL DIRECTOR & QC QC@NYCKELCITY.COM
NEISHA STITTS
VA REGIONAL DIRECTORVA@NYCKELCITY.COM
ALYSHA TURNER
ATLANTA REGIONAL DIRECTORATL@NYCKELCITY.COM
ESSENCE MORRIS
STL AREA CO-REGIONAL DIRECTORSTL@NYCKELCITY.COM
LAVAL CUNNINGHAM
STL AREA CO-REGIONAL DIRECTORSTL@NYCKELCITY.COM
YOLANDA STARKES
NATIONAL TEAM RECRUITMENTRECRUIT@NYCKELCITY.COM
RAHMO MOHAMED
BUFFALO/WNY REGIONAL DIRECTORWNY@NYCKELCITY
VACANT
COMING SOON: PITTSBURGH PA AND COLUMBUS OH
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MEET THE OWNERS OF NYCKEL CITY LLC

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    CHARLES G. SMITH III

    President & HR/Payroll Manager
    Responsibilities include: National Strategic Planning, Development, Human Resources, Payroll, Management.Co-Owner
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    CHARLES G. SMITH IV

    VICE-PRESIDENT OF MARKETING
    Responsibilities include:Advertising, Marketing Strategies, Social Media Marketing and PromotionsCo-Owner
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    JOSHUA L. SMITH

    TEAM SUPPORT
    Responsibilities include:Assisting HR and Quality Control. Co-Owner
HUMAN RESOURCES FORM
CHOOSE TOPIC
Use this form to:Update Your Personal or Medical informationChange Your AvailabilityRequest an appointment with your HR Dept.File a complaint against a co-worker or client
CALL US AT 716.507.9601
© 2026 NYCKEL CITY, LLC. All rights reserved. All registered trademarks herein are the property of their respective owners.
Hours
Mon - Fri 9am - 5pm Sat 9am - 1pm